banner image

NRI provides expertise in behavioral healthcare performance measurement.

NRI has excelled in performance measurement and quality improvement since our inception in 1987. In 1997 NRI worked with state mental health agencies to develop a formal framework for performance measures that crossed inpatient and outpatient environments. This landmark framework addressed access to care, appropriateness of care, quality of care, and outcomes of care and serves as the foundation for many of the measures currently in use today. 

In 1999, The Joint Commission listed NRI’s performance measurement system for inpatient and residential psychiatric facilities as meeting the criteria for inclusion in the accreditation process as an ORYX vendor. NRI remains committed to meeting future criteria established by The Joint Commission. Since 2012, NRI’s system is also used to meet CMS requirements for their IPFQR program.

Ultimately, the goal of performance measurement is IMPROVEMENT: 

  • Reaching perfect performance every time by
  • Identifying shortcomings and acting consciously to change practices and
  • Enabling employees and consumers to reach their highest potential.

NRI commits to the involvement of stakeholders in the development of performance measures and the utilization of objective data in change management. Our services and products target all level from direct care through clinical oversight to organizational leadership. 

For more information, please contact nri@nri-inc.org.