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NRI's Staff and Senior Consultants

Executive Director/CEO
Tim Knettler, M.B.A., C.A.E.

Mr. Knettler has over 20 year's executive level experience in both for-profit and not-for-profit organizations. He has provided strategic planning, global strategies, transition (Interim) management, revenue/membership growth, public policy/advocacy, and other leadership expertise to associations and other non-profit and government organizations. He is the main contact for new initiatives and works closely with our federal partners, colleagues, and multiple associations to inform the public mental health system through our research and analytical capacities.

Senior Director of Government & Commercial Research
Ted Lutterman

Mr. Lutterman has more than 20 years of experience working directly with state mental health authorities developing, compiling, analyzing, and using performance measures and data on mental health services, finances, and outcomes. He leads NRI's State Profiling System, the State Data Infrastructure Coordinating Center, and the Olmstead Data Pilot.

Senior Director of Performance & Quality Improvement
Lucille Schacht, Ph.D.

Dr. Schacht has more than 20 years experience working with complex data systems, applying advanced analyses, and creating technical reports and presentations. She is the director of the Behavioral Healthcare Performance Measurement System (BHPMS) at NRI.

Senior Director of Research & Consulting
Vera Hollen, M.A.

Ms. Hollen has over 20 years of experience working with mental health systems in multi-site projects, policy analysis, strategic planning, performance measurement, and quality improvement activities.  She is the Director of NRI’s Mental Health-Criminal Justice Research Center.

Quality Improvement Specialist
Alexis Tyson

Research Associate
Amanda Wik, M.A.

Associate Director of Government Programs
Azeb Berhane, M.A.

Principal Biostatistician
Glorimar Ortiz, M.S.

Web Developer
Kamaljeet K Kohli

Senior Project Associate
Kristin Neylon, M.A.

Research Associate
Mihran Kazandjian, M.A

Quality Improvement Specialist
Mirriam Ekam

Clinical Quality Educator
Missy Rand, L.P.C., C.S.A.C.

Operations Administrator
Ping Wu

Senior Research Analyst
Robert Shaw, M.A.

Project Manager/HIPAA Compliance Officer
Torre Boyd, M.S.

NRI Senior Consultant, Former NE SBHA Commissioner
Scot Adams, PhD, LCSW, LMHP

Scot Adams is  the former director of Nebraska Department of Health and Human Services, Division of Behavioral Health and a senior consultant at the NASMHPD Research Institute.

In 2007, he was appointed by Governor Dave Heineman, representing the state of Nebraska in developing its behavior health systems of care. He authored, and lobbied for, policies that helped drive Nebraska's public behavioral health systems of care.

NRI Senior Consultant, Professor Emeritus, Criminology & Criminal Justice at The University of Massachusetts Lowell
Bill Fisher, PhD

William H. Fisher, Ph.D. is Professor Emeritus of Criminology and Criminal Justice at The University of Massachusetts Lowell and Adjunct Professor of Psychiatry at the University of Massachusetts Medical School. Dr. Fisher received his Ph.D. in sociology from Northeastern University and was a Christopher Walker Post-Doctoral Fellow in Mental Health Policy at Harvard’s Kennedy School of Government. His chief areas of interest are the intersection of the mental health and criminal justice systems, mental health law, and statistics and research design. 

NRI Senior Consultant, Former ND SBHA Commissioner
JoAnne Hoesel, MA, LSC

JoAnne Hoesel, M.A. is the former Director of North Dakota Division of Mental Health and Substance Abuse. Ms. Hoesel also served as the Executive Management Team Lead providing oversight and supervision to ND’s Aging Services, Developmental Disabilities, Children and Family Services (Child Welfare), and Autism Services Divisions. Ms. Hoesel brings her demonstrated ability to deliver mission-critical results and provide leadership in human service policy development, program implementation, system change initiatives, and program monitoring.

NRI Senior Consultant, Former Associate Director of Decision Support, Evaluation and Services, DMH, IL
Mary Smith, PhD

Mary Smith, PhD, formerly with the Illinois Division of Mental Health, has extensive experience in decision support, state performance measurement initiatives, and in implementing Management Information Systems for mental health. Dr. Smith has expertise in services and evaluation research, as well as the use of data for planning and decision support.