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NRI's Staff and Senior Consultants

Executive Director/CEO
Tim Knettler, M.B.A., C.A.E.

Mr. Knettler has over 20 year's executive level experience in both for-profit and not-for-profit organizations. He has provided strategic planning, global strategies, transition (Interim) management, revenue/membership growth, public policy/advocacy, and other leadership expertise to associations and other non-profit and government organizations. He is the main contact for new initiatives and works closely with our federal partners, colleagues, and multiple associations to inform the public mental health system through our research and analytical capacities.

Senior Director of Government & Commercial Research
Ted Lutterman

Mr. Lutterman has more than 20 years of experience working directly with state mental health authorities developing, compiling, analyzing, and using performance measures and data on mental health services, finances, and outcomes. He leads NRI's State Profiling System, the State Data Infrastructure Coordinating Center, and the Olmstead Data Pilot.

Senior Director of Performance & Quality Improvement
Glorimar Ortiz, PhD, MS.

Glorimar Ortiz, M.S., Ph.D., previously served as the Principal Biostatistician at NRI. With more than 15 years experience, she is an expert in statistical matters and has lead the research agenda for a behavioral performance measurement system comprised of data submitted by inpatient psychiatric hospitals participating in common measures of quality of care. She works extensively demonstrating the scientific acceptability of an inpatient consumer survey. 

Director of Business Technology
Dr. Robin Alston

Dr. Alston has decades of experience with internet start-up companies designing and deploying on-premise and cloud-based information technology solutions throughout organizations. He holds multiple degrees in Electrical and Electronic Engineering from The University of Wales Swansea.

Anu Garg, CPA

Delia Singleton

Program Manager/HIPAA Compliance Officer
Delia Singleton

Research Analyst
Emma White

Jakayla Ford

Data Analyst of PQI Division
Jakayla Ford 

Full Stack Developer
Kamal Kohli, B.E.

Associate Director of Government Programs
Kristin Neylon, M.A.

Faysal Shaikh

Research Associate
Faysal Shaikh

Brijette Morris

Clinical Quality Educator
Brijette Morris, L.C.S.W., C.A.A.D.C.

Senior Research Associate
Robert Shaw, M.A.

Mihran Kazandjian

Associate Director of Consulting & Development
Mihran Kazandjian

Tammala Watkins

Senior Research Associate
Tammala Watkins

Research and Development Associate
Christian Hyde

Andrea Correa

Data Analyst
Andrea Correa

Office Manager
Ling Eng

Senior Consultant
Vera Hollen, M.A.

Ms. Hollen has over 20 years of experience working with mental health systems in multi-site projects, policy analysis, strategic planning, performance measurement, and quality improvement activities. She is the Director of NRI’s Mental Health-Criminal Justice Research Center.

NRI Senior Consultant, Professor Emeritus, Criminology & Criminal Justice at The University of Massachusetts Lowell
Bill Fisher, PhD

William H. Fisher, Ph.D. is Professor Emeritus of Criminology and Criminal Justice at The University of Massachusetts Lowell and Adjunct Professor of Psychiatry at the University of Massachusetts Medical School. Dr. Fisher received his Ph.D. in sociology from Northeastern University and was a Christopher Walker Post-Doctoral Fellow in Mental Health Policy at Harvard’s Kennedy School of Government. His chief areas of interest are the intersection of the mental health and criminal justice systems, mental health law, and statistics and research design. 

NRI Senior Consultant
David Morrissette, Ph.D., LCSW

While at the federal Substance Abuse and Mental Health Services Administration (SAMHSA) Dr. Morrissette designed and launched grant programs for communities and states to transform systems and implement peer support, trauma-informed care, supported employment, crisis services, jail diversion, and the Certified Community Behavioral Health Clinics (CCBHCs).

At NRI, Dr. Morrissette consults NASMHPD and its Transformation Transfer Initiative (TTI) state grantees implementing electronic bed registries to improve access to crisis care. 

NRI Senior Consultant, Former ND SBHA Commissioner
JoAnne Hoesel, MA, LSC

JoAnne Hoesel, M.A. is the former Director of North Dakota Division of Mental Health and Substance Abuse. Ms. Hoesel also served as the Executive Management Team Lead providing oversight and supervision to ND’s Aging Services, Developmental Disabilities, Children and Family Services (Child Welfare), and Autism Services Divisions. Ms. Hoesel brings her demonstrated ability to deliver mission-critical results and provide leadership in human service policy development, program implementation, system change initiatives, and program monitoring.

NRI Senior Consultant, Former Associate Director of Decision Support, Evaluation and Services, DMH, IL
Mary Smith, PhD

Mary Smith, PhD, formerly with the Illinois Division of Mental Health, has extensive experience in decision support, state performance measurement initiatives, and in implementing Management Information Systems for mental health. Dr. Smith has expertise in services and evaluation research, as well as the use of data for planning and decision support.

NRI Senior Consultant, Former NE SBHA Commissioner
Scot Adams, PhD, LCSW, LMHP

Scot Adams is  the former director of Nebraska Department of Health and Human Services, Division of Behavioral Health and a senior consultant at the NASMHPD Research Institute.

In 2007, he was appointed by Governor Dave Heineman, representing the state of Nebraska in developing its behavior health systems of care. He authored, and lobbied for, policies that helped drive Nebraska's public behavioral health systems of care.