New NRI State Profiles Report: Behavioral Health Crisis System Outcomes and Information Technology

New NRI State Profiles Report: Behavioral Health Crisis System Outcomes and Information Technology

Thursday, August 28, 2025

State Mental Health Agencies (SMHAs) are implementing comprehensive crisis systems, building on the “Someone to Talk To” set of 988/Lifeline crisis contact centers and other crisis contact centers, the “Someone to Respond” with mobile crisis teams (MCTs) designed to travel to help clients in crisis, and “A Safe Place for Help” with short-term crisis stabilization programs to immediately address crises and reduce the use of emergency rooms and jails.

When a state has all three crisis system components available, they are able to help most individuals in crisis without requiring intensive interventions such as psychiatric hospitalization or emergency room use.

Profiles reports are available at: www.nri-inc.org/profiles. State Mental Health Agency staff have access to detailed accompanying materials through the NRI’s State Profiles restricted access website. Please contact NRI at [email protected] with any questions or comments.